We have been very happy with the Cinderella incinerating toilet we have it in our tiny house Airbnb rental.. Was easy to install was missing a gear clap but we got one from town. Only thing we were disappointed in and the is why it was only 4/5 was the shipping costs just under $600 to ship to British Columbia and that they held back the order for over two weeks without notifying us . So very happy with the product but not super happy with the customer service .

Sheryl McLellan

Had to rush order this part as it was vital to the operation of the toilet. Kira, who I spoke to on the phone, made sure to get the parts sent as soon as possible and her customer service was impeccable.

Facile d’installation et fonctionne très bien. 👍

DO YOUR RESEARCH BEFORE BUYING THIS TOILET!Before investing your hard-earned money, I strongly encourage you to do your homework. There are several Facebook groups dedicated to this toilet, and that's a great place to start reading about other owners' experiences.I call this the BIPOLAR TOILET! Why? Because one day it works beautifully, and the next day, you have absolutely no idea what you're going to get!Some owners love it, and I'm genuinely happy for them. Unfortunately, I'm definitely not one of them.

We invested over $10,000 by the time we purchased the toilet, hired professionals, and had the propane system properly installed. We wanted everything done right, and naturally, our expectations were high.Well, let me tell you, those expectations didn't last long!

It worked a few times, and then the problems started. Burner issues, fan issues, one thing after another. Fix one problem, and another seems to show up.I didn't realize you needed a PhD in toilet engineering just to enjoy a weekend at the cottage! And here's where it gets even more frustrating.Customer service, warranty coverage, troubleshooting, replacement parts... In my personal experience, none of it has lived up to expectations.

Now, to be fair, some people may have had excellent service, especially if their problems were relatively simple. I'm only sharing what we've personally experienced.The biggest issue is reliability.Most of us purchasing these toilets are living or vacationing off-grid. That's the whole reason we invest in these systems in the first place!But here's the reality nobody talks enough about.When your toilet breaks down at an off-grid cottage, you may not have reliable cellphone service or internet access. Trying to troubleshoot, contact support, and figure out what's wrong becomes a project in itself.And trust me, when your toilet breaks down for the fifth, sixth, seventh, or eighth time, you'll discover a whole new vocabulary of colourful words! You go to the cottage to relax, unwind, spend time with family, and enjoy nature.Not to spend half your weekend trying to figure out why your toilet has decided to go on strike again!We're now at the point where we're working toward installing a conventional septic system and toilet, at considerable additional expense, simply because we want something dependable.I'm someone who rarely complains publicly. It's just not my style.But when you've invested this much money, experienced repeated failures, and spent countless hours dealing with frustration instead of enjoying your cottage, I think it's important to share that experience.

My advice? Research carefully. Read the Facebook groups. Speak to people who've owned one for several years, not just a few months. Ask about breakdowns, warranty claims, replacement parts, and service.Because when it works, it's probably a wonderful solution.But when it starts acting bipolar, you might have a very different opinion!I sincerely hope others have a better experience than we've had.

Last thing is that I am very happy customer with Cabin depot and will remain a long lasting client the problem is with the toilet

Wishing everyone the best. And remember, life's too short to spend your weekends arguing with a toilet!

Can't rate it yet

Replaced original part as needed. Toilet up and running again.

I hate the thinness, colour of the liner. It is not pleasing to the eye when opening the lid. I understand what they say about it being better for the environment but we are sending fumes it to the air each time I incinerate plus the whole outside is thick plastic how does this break down "for the environment" I think it is just a cost cutting issue. Not Happy

I am a returning customer and both times Cabin Depot hasn't disappoint. The products are easy to find, the delivery is affordable and prompt. I highly recommend the Cabin Depot for all of your off-grid supplies.

A ver Good product

Cinderella® - Bowl Liners (500 pcs)

Cinderella Freedom Incineration Toilet

From one of the country to the other, the liners arrived in good time Thank you

Beautiful fittment. Exactly what we needed

j aurai aime qui mette l adaptateur de propane qui a dans la freedom dans le model travel , mais bon sinon cest un bon kit .

Fini de vider des fosse . Sa reste propre

Fini de vider et de sentir les choses excrements. Fini les odeur
Je recommande

Everything went smoothly

Cinderella® - Urinal Membrane

Cinderella® - Bowl Liners (500 pcs)

Cinderella 500 Pcs Bowl Liners

Nicely made.

Haven't had a chance to try this out but it looks like a really good option, I went with this style because it stores the liners already folded, which should make it easier to place the liner in the toilet.

Really good liners and at ~14 cents a piece they are a good value.

Does what it is designed to do and meets up with the toilet as expected but at $80 it is a bit expensive considering it's size and makeup.

Was very impressed with the attention to customer service and ensuring that I had received my order. Thanks

Awesome service!

Great product does what it says

Excellent toilet. No more stinky RV!

I would suggest the purchase of a couple of these when you purchase your toilet as for they can’t be bought anywhere

Sought liners for EcoJohn but these fit and were much more affordable. Shipped quickly.